Privacy Policy for Qode Maker

Effective Date: 1st January 2025

1. Introduction

Welcome to Qode Maker (accessible via https://qodemaker.com, referred to as “Site,” “we,” “us,” or “our”). We value your privacy and are dedicated to managing your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including website development, website design, mobile app development, ecommerce development, content management system (CMS) integration, graphic design, branding, digital marketing, and more.

Please read this policy carefully. By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website and services.

We are committed to protecting your personal data in compliance with applicable laws, including the Reserve Bank of India’s (RBI) Payment and Settlement Systems Act, 2007, and the RBI Guidelines for Payment Aggregators and Payment Gateways (as per the circular dated March 17, 2020, updated on November 17, 2020). We use secure third-party platforms such as Stripe for payment processing, ensuring adherence to the highest standards of data protection and regulatory compliance.

2. Information We Collect

We may collect the following types of information:

  • Personal Information:

When you interact with Qode Maker, we may collect personal information that can identify you, such as your name, email address, phone number, company name, billing address, and any other details you voluntarily provide (for instance, information provided through contact forms or account registrations). 

  • Payment Information: 

We may collect credit/debit card details and transaction history, which are processed securely via third-party payment providers (Stripe). 

If you opt for EMI, we may also collect or share additional data such as your PAN card, Aadhaar number (if applicable), credit score, or banking details, as required by the EMI financing partner to assess eligibility and process the transaction. 

  • Non-Personal Information:

We may also collect non-personal data such as your browser type, IP address, operating system, device information, usage data (including pages visited, time spent on pages, and referring URLs), and other technical details to help us understand how visitors interact with our site.

  • Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can adjust your cookie preferences through your browser settings. 

3. Purpose of Using Your Information

We use the collected information to:

  • Provide, operate, and maintain our website and services.

  • Improve user experience on our site by personalizing content and communications.

  • Process inquiries, provide customer support, and respond to your questions.

  • To process transactions securely.

  • Comply with legal obligations and prevent fraud.

  • Send periodic emails regarding updates, promotions, and service-related information.

  • Analyze usage patterns and trends to improve website functionality and performance.

  • Facilitate EMI-based payments through third-party financial institutions or payment processors, if selected by the user.

 

4. To Whom and How We Disclose Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you. This includes EMI service providers who may require your consent to evaluate your creditworthiness and process the installment-based transaction. Provided these vendors agree to maintain the confidentiality of the information.

  • Legal Authorities: We may disclose your information if required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the acquiring entity, which will be required to uphold similar privacy obligations.

 

5. Payment Processing

 

  • We use Stripe, a PCI-DSS compliant payment gateway, for processing all payments.

  • We do not store sensitive payment details like card numbers or CVVs. All payment transactions are encrypted and processed securely through Stripe. For further information, users may review Stripe’s privacy and security policies.

  • For Indian Clients

    • Payments are accepted through RBI-authorized payment gateways such as Stripe.

    • We comply with the Reserve Bank of India’s (RBI) Payment and Settlement Systems Act, 2007, and guidelines for Payment Aggregators and Payment Gateways (Circular dated March 17, 2020; updated on November 17, 2020).

    • We also offer EMI options via select RBI-compliant third-party payment processors. Any EMI plan availed is subject to the processor’s eligibility criteria, applicable interest rates, and approval terms.

  • For International Clients

    • International clients can pay using Stripe.

    • All international payments may be subject to currency conversion rates, gateway fees, or foreign transaction charges, as applicable.

    • Invoices will be shared in INR or USD based on mutual agreement.

    • International EMI options are available on request and subject to approval. Project commencement requires successful receipt of the first EMI installment.

 

6. Security Practices Followed to Safeguard Information

We implement various security measures, such as encryption, PCI-DSS compliant payment systems, regular data audits, access controls, secure servers, and regular software updates, to safeguard your personal data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. 

7. International Transfers

If you are accessing our services from outside India, your data may be transferred to and processed in India and other countries where our service providers operate. We ensure such transfers comply with applicable legal requirements and use safeguards like standard contractual clauses where needed.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights & Choices

You may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your personal data.

  • Object to or restrict the processing of your data.

  • Withdraw your consent at any time where processing is based on consent.

  • Request data portability.

  • Opt out of marketing communications.

  • Disable cookies via your browser settings.

If you wish to exercise any of these rights, please contact us using the information provided below.

10. Third-Party Websites

Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their terms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy regularly to stay informed about what data we collect, its purpose of use, to whom and how we disclose it, and the reasonable security practices we follow to safeguard such information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: https://qodemaker.com/contact-us/